gov2. zero: a picky literature review on social media and gov departments
Hamideh Molaei Greg Masters
Nexus Management Talking to 3006/148 At the St Sydney 2000 ABN 44 076 308 006
FEBRUARY 2013 GOV2. zero: A PICKY LITERATURE REVIEW ON SOCIAL NETWORKING AND GOV DEPARTMENTS
This literature review has been well prepared for participants in the General public Sector Management Program (PSMP). It provides some useful solutions and case research, Australian and International, within the use of social websites by gov departments and is particularly useful for unit 2, Managing Away. The daily news is organized as follows: вЂў вЂў вЂў вЂў вЂў Section one particular defines social media Section two discusses the concepts of вЂe-democracy' and e-government Section 3 discusses the use of the fresh technologies in information provision and support delivery Section 4 supplies a number of circumstance studies Section 5 lists some examples of presidency policies for the use of social networking.
FEB . 2013 GOV2. 0: A SELECTIVE LITERARY WORKS REVIEW ABOUT SOCIAL MEDIA AND GOVERNMENT AGENCIES
1 ) DEFINITIONS
Since their appearance, social media have improved different aspects of people's lives. Social media which were emerged by the rise of Web 2. zero technologies happen to be characterised simply by several significant features just like user-generated content material, online identification creation and relational social networking (Margo, 2012). According to Smith (2010): " Networking communities are digital platforms pertaining to interactivity and information exchange... where problems are debated and described... Social media users collaborate in content creation..., happen to be proactive in searching details..., and benefit control in social media involvement (p. 330). Social media are usually defined as " a group of Web-based applications that build on the ideological and technological footings of Web 2. 0 and that allow the creation and exchange of consumer generated contentвЂќ (Kaplan & Heanlein, 2010, p. 61). These participatory media possess facilitated sociable interactions. They are really vastly used for developing and diffusing data through culture (Kavanaugh ain al., 2012). Social media have four particular potential capacities including collaboration, participation, personal strength, and time (Margo, 2012). In terms of effort and involvement, they have presented users web-site and get connect to each other and produce communities to socialize and to share details and prevalent interests. They have also empowered users to develop and edit their own content immediately in near current (Margo, 2012). Different types of social networking include sites, social networking sites, wikis and other text-based collaboration forms, virtual world content and podcasting (Kaplan & Heanlein, 2010; Vickery & Wunsch-Vincent, 2007). Online communities that are " applications that enable users to connect by creating personal data profiles, appealing friends and colleagues to acquire access to these profiles, and sending e-mails and immediate messages between each otherвЂќ (Kaplan & Heanlein, 2010, p. 63) are the the majority of popular sort of social media. In accordance to American scientists, Boyd and Ellison (2007), social networking sites are: WebвЂђbased services that allow visitors to (1) create a general public or semiвЂђpublic profile in a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and people made by others within the system (p. 211).
MARCH 2013 GOV2. 0: A SELECTIVE LITERARY WORKS REVIEW UPON SOCIAL MEDIA AND GOVERNMENT AGENCIES
The most popular social networking sites include Facebook, Twitter, LinkedIn, Pinterest, MySpace, Yahoo Plus, LiveLournal, Tagged, Orkut, CafeMom, Ning and Meetup.
Another important sort of social media is blog. " Blogs, which will represent the first form of Social websites, are special types of websites that usually display date-stamped entries backwards...
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FEBRUARY 2013 GOV2. zero: A SELECTIVE LITERATURE REVIEW ON SOCIAL WEBSITES AND GOV DEPARTMENTS
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FEBRUARY 2013 GOV2. zero: A PICKY LITERATURE ASSESSMENT ON SOCIAL WEBSITES AND GOV DEPARTMENTS
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