Jhon Locke Essay

February 2013

gov2. zero: a picky literature review on social media and gov departments

compiled by:

Hamideh Molaei Greg Masters

Nexus Management Talking to 3006/148 At the St Sydney 2000 ABN 44 076 308 006

www.nexusmc.com

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FEBRUARY 2013 GOV2. zero: A PICKY LITERATURE REVIEW ON SOCIAL NETWORKING AND GOV DEPARTMENTS

INTRODUCTION

This literature review has been well prepared for participants in the General public Sector Management Program (PSMP). It provides some useful solutions and case research, Australian and International, within the use of social websites by gov departments and is particularly useful for unit 2, Managing Away. The daily news is organized as follows: • • • • • Section one particular defines social media Section two discusses the concepts of ‘e-democracy' and e-government Section 3 discusses the use of the fresh technologies in information provision and support delivery Section 4 supplies a number of circumstance studies Section 5 lists some examples of presidency policies for the use of social networking.

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FEB . 2013 GOV2. 0: A SELECTIVE LITERARY WORKS REVIEW ABOUT SOCIAL MEDIA AND GOVERNMENT AGENCIES

1 ) DEFINITIONS

Since their appearance, social media have improved different aspects of people's lives. Social media which were emerged by the rise of Web 2. zero technologies happen to be characterised simply by several significant features just like user-generated content material, online identification creation and relational social networking (Margo, 2012). According to Smith (2010): " Networking communities are digital platforms pertaining to interactivity and information exchange... where problems are debated and described... Social media users collaborate in content creation..., happen to be proactive in searching details..., and benefit control in social media involvement (p. 330). Social media are usually defined as " a group of Web-based applications that build on the ideological and technological footings of Web 2. 0 and that allow the creation and exchange of consumer generated content” (Kaplan & Heanlein, 2010, p. 61). These participatory media possess facilitated sociable interactions. They are really vastly used for developing and diffusing data through culture (Kavanaugh ain al., 2012). Social media have four particular potential capacities including collaboration, participation, personal strength, and time (Margo, 2012). In terms of effort and involvement, they have presented users web-site and get connect to each other and produce communities to socialize and to share details and prevalent interests. They have also empowered users to develop and edit their own content immediately in near current (Margo, 2012). Different types of social networking include sites, social networking sites, wikis and other text-based collaboration forms, virtual world content and podcasting (Kaplan & Heanlein, 2010; Vickery & Wunsch-Vincent, 2007). Online communities that are " applications that enable users to connect by creating personal data profiles, appealing friends and colleagues to acquire access to these profiles, and sending e-mails and immediate messages between each other” (Kaplan & Heanlein, 2010, p. 63) are the the majority of popular sort of social media. In accordance to American scientists, Boyd and Ellison (2007), social networking sites are: Web‐based services that allow visitors to (1) create a general public or semi‐public profile in a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and people made by others within the system (p. 211).

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MARCH 2013 GOV2. 0: A SELECTIVE LITERARY WORKS REVIEW UPON SOCIAL MEDIA AND GOVERNMENT AGENCIES

The most popular social networking sites include Facebook, Twitter, LinkedIn, Pinterest, MySpace, Yahoo Plus, LiveLournal, Tagged, Orkut, CafeMom, Ning and Meetup.

Another important sort of social media is blog. " Blogs, which will represent the first form of Social websites, are special types of websites that usually display date-stamped entries backwards...

References: DASAR News. (2012). NSW Authorities lead world in social websites use. Gathered from http://www.abc.net.au/news/2012-09-16/nsw-police-world-leaders-in-social-medi a-use/4263836. Accessed 18 January 2013. Aussie Government Net Guide. (2012). Retrieved from http://webguide.gov.au/web-2-0/online-consultation/social-media/. Seen 18 January 2013. Boyd, D. Meters., & Ellison, N. W. (2007), Social Network Sites: Definitions, Background Scholarship. Log of Computer-Mediated Communication, 13 (1), 210-230. Chang, A. M. & Kannan, P. K. (2008). Leveraging Web 2. 0 in Government. Recovered from http://wiki.douglasbastien.com/images/f/f7/Ibm-Leveraging_Web_2.0_in_Govern ment. pdf format. Accessed 18 January 2013. Deliberative democracy. (2002). Dictionary of the Social Sciences. Craig Calhoun, ed. Oxford University Press 2002. Oxford Reference point Online. Oxford University Press. University of New South Wales. 7 August 2010 http://www.oxfordreference.com/views/ENTRY.html?subview=Main&entry =t104. e428 Dias, G. P., & Rafael, M. A. (2007). A simple style and a distributed structure for realizing one-stop e-government. [doi: DOI: 12. 1016/j. elerap. 2006. 02. 001]. Electronic Commerce Analysis and Applications, 6(1), 81-90. HrdinovГЎ, M., Helbig, In. & Stollar Peters, C. (2010). Designing social media policy for govt: Eight vital elements. Gathered from http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media _policy. pdf. Accessed 18 January 2013. Johnson, G. F. (2008). Deliberative democracy for the future: the situation of elemental waste administration in Canada. Toronto: University of Toronto Press Kaplan, A. M. and Haenlein, Meters. (2010), Users of the world, bring together! The issues and possibilities of social media. Business Perimetre. 35 (1): 59-68.

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FEBRUARY 2013 GOV2. zero: A SELECTIVE LITERATURE REVIEW ON SOCIAL WEBSITES AND GOV DEPARTMENTS

Kavanaugh, A. L., Fox, E. A., Sheetz, H. D., Yang, S., Li, L. To., Shoemaker, D. J.,... Xie, L. (2012). Social media use by govt: From the program to the critical. Government Data Quarterly, 29(4), 480-491. Liu, Y., Zhou, Y. & Liu, G. (2012, 18-20 June 2012). Chinese federal government use of social networking: A case of Shanghai Weibo @Shanghaicity. Newspaper presented in the Digital Ecosystems Technologies (DEST), 2012 6th IEEE Worldwide Conference upon. Macintosh, A. (2004). Characterizing e-participation in policy-making. Newspaper presented on the System Savoir, 2004. Actions of the thirty seventh Annual Hawaii International Convention on. Macnamara, J., Sakinofsky, P., & Beattie, M. (2012). E-electoral Engagement: How Governments Work with Social Media to interact Voters. Australian Journal of Political Science, 47(4), 623-639. Magro, Meters. J. (2012). A Review of Social networking Use in E-Government. Administrative

Savoir, 2(2), 148-161.

Nour, M. A., AbdelRahman, A. A., & Fadlalla, A. (2008). A context-based integrative framework for e-government initiatives. [doi: DOI: 10. 1016/j. giq. 3 years ago. 02. 004]. Government Information Quarterly, 25(3), 448-461. Osimo, D. (2008). Web 2. zero in Federal government: Why and just how. Retrieved coming from ftp: //ftp. jrc. es/pub/EURdoc/JRC45269. pdf. Utilized 18 January 2013. Parvez, Z., & Ahmed, S. (2006). To building an integrated perspective in e-democracy. Details, Communication & Society, 9(5), 612-632. Queensland Police Support (n. deb. ). Tragedy management and social media, a case study. Gathered from http://www.police.qld.gov.au/Resources/Internet/services/reportsPublications/do cuments/QPSSocialMediaCaseStudy. pdf. Accessed 18 January 2013. Remer, G. (2008). Genres of politics speech: Oratory and chat, today and antiquity. [doi: DOI: 10. 1016/j. langcom. 08. 01. 003]. Language & Communication, 28(2), 182-196.

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FEBRUARY 2013 GOV2. zero: A PICKY LITERATURE ASSESSMENT ON SOCIAL WEBSITES AND GOV DEPARTMENTS

Rose, M. (2004). Democratizing information and communication by simply implementing e-government in Indonesian regional authorities. [doi: DOI: 15. 1016/j. iilr. 2003. 10. 002]. The International Details & Selection Review, 36(3), 219-226. Cruz, B. G. (2010). Socially distributing advertising: Twitter, Haiti, and interactivity in social networking. Public Relations Assessment. 36 (4): 329-335. Watson, R. Capital t., & Mundy, B. (2001). A strategic perspective of electric democracy. Piteux. ACM, 44(1), 27-30. Wright, S., & Street, J. (2007). Democracy, deliberation and design: the situation of on the net discussion community forums. New Media & Contemporary society, 9(5), 849-869. doi: 12. 1177/1461444807081230 Yigit, E. Ö., & Çolak, K. (2010). The viewpoints of the pre-service teachers regarding e-democracy in Turkey. [doi: DOI: 10. 1016/j. sbspro. 2010. 03. 089]. Procedia Cultural and Behavioral Sciences, 2(2), 712-716. 2010–2011 Queensland floods (2012). Recovered from http://en.wikipedia.org/wiki/2010%E2%80%932011_Queensland_floods. Accessed 18 January 2013.

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